Feedback

I know it's kind of scary to deal with someone on the Internet who you don't  know, and then even send some money. And, of course, you should be careful before doing that.

We have been trading & selling tins, as well as some other collectibles, for over 15 years, and in all that time we have not received one complaint. I think that tells you a lot about us. By the way, I'm not trying to tell you that I never make a mistake, because I do (don't tell my wife!), but I've always been able to do whatever it takes to take care of it.

This is just a hobby which started when I participated in Prodigy (MANY years ago), where we had a newsgroup just for tins. Before that we had a few tins around the house, but due to the newsgroup I really got into it. And now my attic is full of tins & other collectibles! Not to mention our kitchen :-).

Here are some comments we received. In all fairness I would include negative comments, and when I get one it'll be here.

• Ken, Just wanted to let you know the mug arrived this morning in perfect condition. Thanks for great packing and great service.  Have added your site to my favorites.  Was a pleasure doing business with you. Thanks, Tina (8/08)
   

• I received the package on 05-02. Very pleased with the purchase. Thank you  for the fast shipping, helpful, and pleasant transaction. Thank you for all the emails! Sandra (5/08)
   

• Hello Ken, Just a note to say thank you for the mugs, they arrived today in perfect condition, no doubt because of your excellent packaging!! They are lovely. Thank you. Narelle, Australia (5/08)
   

• Hi, I received the mug....in perfect condition...a pleasure doing business with you. Thanks again. Jillian (5/08)
   

• I just wanted to let you know I received the tins in excellent condition. Love them! Thanks for the great service. C. G. (4/08)

• Came in today. Awesome diecast, Ken! Thank you so much. I will bookmark your site and tell all my friends about you. Todd (4/08)
   

• The tin arrived today in perfect condition.... a pleasure doing business with you!!!! Jim (4/08)
   

• I just wanted to let you know that I received the tins today in perfect condition!  I really appreciated how quick and easy the whole transaction was. I will definitely recommend your site to my friends and keep your site it my favorites! Melissa (3/08)
   

• I am very pleased with the tins I have received from you and with how promptly they were delivered. I only wish I had discovered your web site sooner because some of your 'sold' items are so appealing to me. Della (2/08)
   

• I received my Thunderbird Turbo Coupe die cast the other day in good condition. I just wanted to let you know. Good doing business with you.
  John (2/08)
   

• Just a note to let you know that the mug arrived safely (several days ago), I am very pleased to have made your acquaintance and commend your way of doing business. Cliff (1/08)
   

• Thanks for being so organized; love the follow-up.  I will watch for the package.  It's been good doing business with you.  Sharon (1/08)
   

• I received my package yesterday on 12/31.  I was so happy and surprised that it came so fast!  The packaging was perfect and the glass is in great shape! It was a pleasure doing business with you!  Thank you again for your help!
  Happy New Year, Michaela (1/08)
   

• WOW!! Got the cars today! Needless to say, the package made it. It was well packed and didn't take long at all. AND THE CARS!! WOOO! GREAT shape! As if I got 'em from any store.  I don't have your email address written down or saved anywhere - IT'S COMMITTED TO MEMORY!! I am very happy. And I will be back! Thank you very, very much for a  fantastic deal.  Dan, Canada (10/07)

• Ken, thank you.  The package arrived today and the cups are just what I wanted! It's been a pleasure dealing with you. Kathy (9/07)

• Ken, I received the Black Velvet glass and am very pleased with it.  You did an awesome job of packing it by the way! Chris (9/07)
   

• Package arrived today. Wonderful packing. The mug is perfect. If this is how you do business, and with Christmas coming, I may be making a few more orders (if you don't mind?). Thanks, Rick. (9/07)
   

• Ken, Just wanted to let you know that I received the Fossil tin's last night. They are wonderful! Thank you for taking the time to wrap and package them, they arrived in perfect condition. I'll keep checking back to your site in the future for tins you might want to sell. Thanks again and take care! Scott (1/07)

• Ken, I received the tins - all were in great shape and I was delighted.  I look forward to what you may have for sale in the future. Thanks, Rose (11/06)

• Hello Ken, wanted to let you know that I received the package today with the tins I ordered.  They are in great condition.  Thank you for such speedy service! Thanks again. It's been a pleasure doing business with you. Christina (10/06)

• Hello Ken, just wanted to let you know that we received the coffee mug in great shape, thank you for your quick delivery and it was nice doing business with you. Robert (7/06)

• Ken, The Dachshund mouse pad arrived today!  I'm so excited, my co-worker is going to LOVE IT.  I want to thank you for such a nice item at a great price, great communication, speedy delivery and friendly service.  I'm definitely going to add you to my FAVORITES folder.  Thanks again..... Brenda (12/05)

• Hi, I received my purchase today. It's perfect! Thank you for an excellent transaction. Regards, Mrs. M. L. (12/05)

• Hi Ken, I would like to thank you very much for the great coffee mugs I received a few weeks ago from you. They arrived in perfect condition due to the meticulous, careful packaging. Thank you for taking so much time and effort. Looking  forward to buying off you again sometime. Your collection is amazing! Narelle, Australia (11/05)

• I've received the Elvis mug yesterday in a perfect shape. Thank you very much for your care and the quality of your services. Christine, Belgium (8/05)

• I must commend you on the superior service you provide. I received the replacement today.  I only wish other sellers on ebay were as thorough and thoughtful as you are.  Many, many thanks... Lee (7/05)

• Hi Ken, just wanted to let you know that I received my tins in the mail yesterday and I am very pleased with them.  You have a great selection to choose from and you will be hearing from me again. Thank you!! Cherry (5/05)
   

• Ken, the mugs arrived today in perfect condition.  Wow! You deserve five stars for being so great to deal with. Your packing job was incredible.! Marilyn (3/05)

• Hello Ken! I received package on Friday. All items are in great condition just like you describe them. Packing was great also. Hope to see new great items from you. Thank you. Igor (12/04)
   

• Ken - Thanks for everything. You have been extremely helpful. It has been a pleasure doing business with you. Erin (12/04)

• I received the Brambly Hedge tins today. They arrived safe and sound!  The tins are just gorgeous! Thanks so much for your speedy replies to my emails and the fast shipping. It was a pleasure doing business with you!!  I'll definitely be keeping my eye on your site in the future! Rachel (10/04)

• My son recently started playschool.  We were looking for a lunchbox for him, but were disappointed with the selection (my son is very particular).  Ken Stutt's website offered the best selection that we could find in any store or anywhere on the web. 
  
  My son looked at all the choices on Ken's website and decided on a 'Bob the Builder' lunchbox.  Ken's prices were reasonable and his service was helpful and timely.  We received the lunchbox within 2 weeks - not bad for a shipment from North Carolina to Alberta, Canada.  My son was so happy to open his parcel and find his lunchbox.  He was even more delighted to find a Hot Wheels car, that Ken had so thoughtfully included.  My son has been carrying his lunchbox around everywhere (even sleeping with it). 
  
  Many thanks to Ken.  It's great that the right lunchbox could make such a difference to a little boy.  Very Happily...Lianne. (5/04)

• Hi Ken, I just wanted to let you know I received the package and the decanter looks great!!  Thank you very much for such a smooth transaction. Sincerely, Angie (3/04)

• Ken, got the order much faster than expected and wrapped magnificently. I very much appreciate your great prices, kindness and absolute professionalism. Best wishes. Rob (3/04)

• Hi Ken, just wanted to say that I received the Cow Mugs on Friday and they were perfect and in great condition.  Was a little leery of doing business with someone I didn't know, but this turned out real great!  I will recommend you to anyone else looking for tins or mugs.  Thanks a lot! Caroline (1/04)

• Ken, Not only did the package arrive in great shape, but it also appeared on our doorstep on Wednesday.  You had indicated that it might arrive by next Monday.  We appreciate the way you have done business with us....prompt, courteous, honest, and caring about the details.  Franklin (12/03)

• Hi Ken,  I received my order today. Thank you so much for the prompt service. I am sure I will be a repeat customer. And I will recommend you to others! Thanks again. Diane (11/03)

• Hi Ken! Thanks for the excellent packaging and timely shipping of my beautiful mug and tins!  Also thanks for the excellent e-mail communications. I'd like to tell anyone visiting your website to buy from you with confidence, you are a class act!

• My tins have arrived in good order and I'm very pleased with both of them.  The coffee can is as expected and is a fine addition to my collection. I appreciate your honesty and am very happy to be doing business with you. I'll continue to search your website and look forward to our next transaction. Thanks for the service!
   

• Hello Ken, the tins arrived today and I must say your service is excellent! Hope to make more purchases in the future.

• Ken, the  tins arrived yesterday  - we are delighted and you will probably be hearing from us again in the future. Thank you again.

• Hi Ken, just wanted you to know that I received the tins this afternoon. They all arrived safely and were very well packed. I think they are terrific! Thank you so much. I shall keep an eye on your website and no doubt be ordering more in the near future.

• Once again the parcel has arrived in first class condition. The tins themselves are superb. Thanks for all your efforts with the packaging. I'll be back to you again soon with some more requests. (This was the third order; the tins went to England.)

• Just dropping you an email to let you know I've received the USA Today and UPS mugs. Thank you so much. By the way, you did a great job packaging them. Never have I seen such care taken in the shipping of coffee mugs :)....thanks again

• Good afternoon Ken. I just wanted to let you know that I receive my tins yesterday. They were packaged wonderfully. Thanks for that. I am a Miami Dolphins fan so I was tickled to get that one. I have the larger one but have never seen that one. Anyway, thanks again. I know I'll be in touch soon to spend some more money.

• Dear Ken, the mugs arrived today in perfect condition. Thank you for such prompt service!

• Ken,  Just wanted you to know I received the M&M Easter tin in perfect condition. Thank you very much, I love it. I'm sure you'll be hearing from me again.

• I received the Winnie the Pooh lunch box this morning. Thank you so very much for the super-duper fast delivery.  And the package was delivered in great condition. Thanks again, I truly appreciate doing business with you.
   

• I wanted to let you that I have received the Reese's mug; it's in excellent condition.  Thank you so much for your time.  I look forward to doing business with you again!
   

• Both packages arrived safely Saturday. Thank you so much for taking the time and effort to wrap them so carefully. They are all as described and I am very happy with them. Thank you so much; I will check your site often for new tins.

• Just wanted to let you know that I received the cups this afternoon and they were in perfect condition and they truly are in excellent condition. I really appreciate your sending them to me and am so pleased with this order. Thanks again and you were very nice in our correspondence back and forth and I appreciate it.

• I received my tins today, and just love it. They're still in excellent condition. Thank you so much - I really appreciate it. (This package went to South Africa - took a while!)

• Just wanted to let you know I received the Curious George Valentine Tin yesterday. Everything was in great shape, and I'm really happy with the item. Thanks again for such a smooth transaction!

• I received the pkg. yesterday and it was in great shape. Thank you so much for your courteous and efficient service. Thanks too for keeping me informed about when you received payment and when you were sending them. They came just when I expected them. It was so nice doing business with you. 

• I wanted to let you know that I received the tin today. It was meticulously packaged and arrived in good shape. Many thanks.

• Ken, the tins arrived in wonderful shape - pleasure doing business with you.

• Once again my order arrived in great shape and with GREAT stamps!  Hope you don't mind that I'm telling others of your site as well. (I was asked to put stamps on the package)

• I have received my two tin's in today's mail. I am very pleased. They are both in excellent shape. 

• The tins arrived today in VERY good shape. The all looked brand new, just like when I order them from mail order or buy them from the grocery when they have their promotions. I am very pleased with the tins, the packaging & I have to say your prices are more than reasonable. Thank you very much & I will be ordering again soon.

• The box arrived today - the tins are beautiful, just like their pix! Thanks so much for your prompt service, and I'll be keeping an eye on your lovely web site.

• My tins arrived safe and sound. Thank you. You may hear from me again. It was good doing business with you.

• The tins arrived today and all was OK. Thanks for being prompt in mailing them.

• I got the tins today and just love them. Thanks so much.

• I received my tin today. I am very pleased. I 'm sure you'll hear from me again.

• The tins arrived today and they are absolutely beautiful and in great condition. It was so refreshing to receive tins in such great shape. I have bought tins from people on e-bay and other sources that were less than desirable. Thank you for everything. I will be sure to continue to check your website often and hope to do business with you in the future. Thanks for the good and timely shipment. Received the little school bus, fig bars, Rogers Candies and M&M race car all in excellent condition. Looking forward to seeing new lists from time to time.

• I wanted to tell you that I got the tins. They arrived safely, and I am very pleased with these additions to my growing collection.

• Just wanted to let you know I received package today and all tins arrived safe and sound. I'm very pleased with their condition as well. Am looking forward to receiving others ordered and assure you I'll be doing more business with you.....

• Ken, got the tins yesterday...thanks a lot...love them all

• Just wanted to let you know I received the tin and it’s in beautiful shape. I'm very pleased with it. Thanks so much.

• I received the tin today and it is perfect. Thank you so much for your kindness and excellent service.

• The tins came today in perfect shape. Thank you very much, it has been a pleasure doing business with you.

• I'm enjoying doing business with you and appreciate your honesty on your products and the way you take care of your people.... Keep up the great work. People like you are few are far between in this world anymore....

• The tin cans came today. Thank you so much for your great service.

Top